Legal information about the website
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Privacy Policy

Below you will find information of legal relevance when visiting this website. In addition, you will find our Privacy Policy, which explains what kind of information may be gathered and processed, and how we may use “cookies”. We thank you for reading the contents of this page, and, if you accept all terms and conditions, for visiting the website. By accessing or using the website, you accept all terms and conditions.

The DUP Compressors Trading GmbH consists of a number of legal entities, each responsible for its own business and products. In no event shall a legal entity within the DUP Compressors Trading GmbH be responsible or liable for the acts or omissions of another legal entity. By retrieving information through this website, or otherwise using the site, you accept that the responsibility and liability for a product, offer, or marketing information is limited only to the legal entity directly involved.

The information on the website may be changed without prior notification and without incurring any obligation or liability for us. The content of this website is provided as a convenience to visitors and constitutes non-binding information only. You are not authorized to set any links to the website without our prior written consent.


Copyright, Trademarks, and other Intellectual Property Rights

The contents of the website, including but not limited to logos, trademarks, trade-names, text, images, graphics, sound, animation and video files, and their arrangement on the website are proprietary to us or one or more other DUP Compressors Trading GmbH entities or third parties and subject to intellectual property protection. No content of the website may be reproduced, copied, transferred, published, distributed, modified, reposted, or placed onto other websites or documents, without prior written authorization. All intellectual property rights contained in the website, including copyrights, trademarks, trade secret and patent rights, are reserved and any use without prior written authorization from the respective owner is strictly prohibited. Nothing contained on the website shall be construed as granting any express or implied license or right to use our or any other DUP Compressors Trading GmbH entity’s or third party’s intellectual property.

Privacy Policy

IP Addresses, Internet Browsers, Operating Systems, Domain Names: When you enter our website, we may collect your computer’s IP address. The IP address does not identify you as an individual, but does identify your Internet service provider. Other non-personally identifiable information that we may collect include the type of Internet browser used, the type of computer operating system used, and the domain name of the website from which you visited our site. The information is aggregated to provide broad demographic information, such as the geographic location of visitors and how long they stay on our site. Collecting this type of information allows us to administer our site, diagnose server problems, analyze trends and statistics, and provide better customer service.


When you visit our website, we may send “cookies” to your computer. A cookie is a small text file or piece of data that a website that you visit can place or save onto your computer. Cookies do not themselves contain any personally identifiable information. However, if you provide such personally identifiable information to us (such as by registering for an Internet related service or password provided by us), such information may be linked to the data stored in the cookie. There are two types of cookies. The first type saves a file for a longer period of time onto your computer, and it can remain on your computer after you shut it off. Such cookie could, for example, be used to tell a visitor what information on the website has been updated since his or her last visit to that website. The second type of cookie is called “session cookie.” While you are visiting a website, session cookies are temporarily stored in your computer’s memory. This could be done, for example, to keep track of what language you have chosen at the website. Session cookies are not stored for a long period of time on your computer, since they disappear when you close your web browser. We may use third parties to assist us in collecting or processing information obtained through cookies.

We may use cookies for a number of reasons, such as:

  • to compile anonymous statistics related to patterns and trends of browsing,
  • to analyze sales data,
  • to conduct marketing research
  • to user adapt website content or functions
  • to provide assistance to, or track site visits of users, of certain Internet-based services
  • to enable users with passwords to re-enter certain web pages without having to re-type previously typed information.



Essential cookies enable basic functions and are necessary for the proper function of the website.

Search WP Metrics

NameSearch WP Metrics
ProviderSearch WP
PurposeA randomly generated string with no personally identifiable information that is necessary for Metrics to validate searches and clicks of searches. Metrics itself does not collect any personally identifiable information, the only item stored in that cookie is that one random string.
Privacy Policy
Cookie Nameswpext86386
Cookie Expiry7 days


ProviderOwner of this website
PurposeA cookie is set to clearly identify visitors (e.g. login status, etc.).
Cookie ExpirySession


Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.

Google Analytics

NameGoogle Analytics
ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeImplementation via Google Tag Manager (control of advanced script and event handling). Show advertisements on other websites in a more targeted manner in order to only present users with advertisements that potentially match their interests.
Privacy Policy
Cookie Name_ga,_gat,_gid
Cookie Expiry2 Months

External Media

Content from video platforms and social media platforms is blocked by default. If External Media cookies are accepted, access to those contents no longer requires manual consent.


ProviderJivoSite Inc.
PurposeJivoChat is a live chat system provided by JivoSite Inc, 525 W. Remington Drive, Sunnyvale, CA 94087, USA. JivoChat collects and stores anonymized data for the purpose of web analytics and for the live chat system on our website. Usage profiles can be created for this data via pseudonyms. Without the consent of the data subjects, the collected data will not be used to personally identify visitors to this website and will be merged with personal data of the pseudonym identities. The storage of cookies required by JivoChat can be prevented by a corresponding setting of your browser, However, this may mean that you may not be able to use all the features of this website in full.
Privacy Policy
Cookie Namejv_enter_ts_*, jv_invitation_time_*, jv_pages_count_*, jv_visits_count_*
Cookie Expiry1 day to 1 year

Google Maps

NameGoogle Maps
ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeUsed to unblock Google Maps content.
Privacy Policy
Cookie NameNID
Cookie Expiry6 Month


ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeUsed to unblock YouTube content.
Privacy Policy
Cookie NameNID
Cookie Expiry6 Month
Change Cookie Settings


How To Avoid Cookies:

With most Internet browsers, you can set the browser to block cookies, erase cookies from your computer hard drive, or notify you that a web page contains cookies before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Please note that some of our web pages may not work properly without the use of cookies.

Personally Identifiable Information

We will not collect your personally identifiable information without your knowledge and permission, nor will we sell or rent any such data. In order to provide you with a specific product, service, or information or to process a transaction, we may request your personally identifiable information. This information may for example include your name, title, shipping address, billing address, e-mail address, telephone numbers, telefax numbers, and/or credit card information. Personally identifiable information is only collected when necessary to provide a product, service, or information, process a transaction, or if you submit it to us for other purposes, for instance if applying for employment.

Who Personally Identifiable Information May be Shared With:

If you provide personally identifiable information to us, we will not disclose your personally identifiable information to any third party without your consent, unless required to do so by law, or unless we in good faith believe such action is necessary to (i) perform a task carried out in the public interest, or (ii) to defend our rights or property or those of any other DUP Compressors Trading GmbH entity or affiliate. However, in order to fulfill your requests, provide you with a product, service or information, to process a transaction, or to provide you with customer service, your personally identifiable information may be shared with other DUP Compressors Trading GmbH entities and third parties including but not limited to shipping companies, suppliers, distributors, financial institutions, our business partners, and postal or government authorities (such as Customs authorities). Any such other DUP Compressors Trading GmbH entity or third party may be located within or outside the European Economic Area. In accordance with the above, if you submit personally identifiable information, you voluntarily consent to transfer of such information to other countries, including countries within or outside of the European Economic Area.

To Remove, Correct, Update or Access Your Personally Identifiable Information:

If you would like to remove, correct, update, or access your personally identifiable information that you have submitted to us, or if you have any related concerns, please contact us. If you contact us in this regard, please note the web page name or location where you submitted the information, as well as the contact information (for instance name, email address, postal address, etc.) that you provided at that time.

Web analysis with Matomo (formerly Piwik)

Scope of processing of personal data:
We use on this website ( the software “Matomo”, a service of InnoCraft Ltd, 150 Willis Street, Wellington, New Zealand. The software sets a cookie (text file) on your computer to recognise your browser. When you visit a subpage of our website, the following data is stored:

  • IP address of the user, shortened by the last two bytes (anonymous)
  • the sub-page accessed and the time it was accessed
  • the page the user visits on our website (referrer)
  • Which browser, which plugin, which operating system and which screen resolution is used
  • Length of time spent on the website
  • Pages called up from the sub-pages visited

The data collected by Matomo is stored on our own servers. No data is passed on to third parties.

Legal basis:
Our legal basis for processing personal data with Matomo is Art. 6 (1) lit. f DSGVO.

Purpose of data processing:
We need this data to analyse the surfing behaviour of users and to obtain information about the use of various components of the website. This enables us to continuously optimise the website and its user-friendliness. These purposes are our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. By anonymising the IP address, we take into account the interest of users in the protection of their personal data. Under no circumstances will this data be used to personally identify the visitor to this website and will not be merged with other data.

Duration of data storage:
The data is deleted when it is no longer required for our purposes.

You can object to the data collection described above in three different ways:

  1. You can completely block the storage of cookies in your browser. However, this means that you may not be able to use certain functions of our website that require authentication (shopping cart, ordering, personal settings, etc.).
  2. You can activate the “Do Not Track” setting in your browser. Our Matomo system is configured to take this setting into account.


JivoChat is a live chat system provided by JivoSite Inc, 525 W. Remington Drive, Sunnyvale, CA 94087, USA.

JivoChat collects and stores anonymised data for the purpose of web analysis and for the live chat system on our website. Usage profiles can be created for this data via pseudonyms. Without the consent of the data subjects, the collected data will not be used to personally identify visitors to this website and will be merged with personal data of the pseudonym identities.

The storage of cookies required by JivoChat can be prevented by setting your browser accordingly. However, this may mean that you are unable to use all the functions of this website to their full extent.

For more information on terms of use and data protection, please visit


Technical and administrative measures are implemented to help protect personally identifiable information and other data on our servers from unauthorized access, loss, or alteration. However, no server or transmission over the Internet can be guaranteed to be one hundred percent secure. Therefore, any activity or communication is conducted at your own risk.

Modification of Privacy Policy

We reserve the right to change or update this Privacy Policy at any time.